Agentic Commerce – Starting to Answer the Questions

4:00 pm

4:40 pm
  • Tuesday, 03/03/2026
  • 2026 Payments Track

About the session

With the introduction of agentic commerce capabilities from AI providers, there is a flurry of questions from all participants in the ecosystem. Agentic commerce can be a true disruptor to the card payments environment, and all parties are key stakeholders in ensuring a stable and productive environment. This panel addresses key questions from the perspectives of a merchant, issuer/processor, and network.

High-level topics to be covered are –

  • Merchant of Record implications
  • How to Differentiate an Agent from a Consumer
  • Order Accuracy/Intent Validation
  • Recurring/Subscription Management
  • Customer Experience Considerations
  • Fraud Mitigation: Separating good agents from bad bots

    Speakers

    Manager of Network Performance Management and Controls
    Bank of America
    Director of Technology Engagement
    Merchant Advisory Group