Jennifer Vides Hirsch
As Metro’s first Chief Customer Experience Officer, Jennifer Vides advocates for customers, builds brand and reputation and coaches teams to excellence. She taps her expertise in change management to advance a customer-first culture, and experience in customer-focused branding to ideate and launch new customer initiatives. In her first year in the role, Jennifer oversaw the […]
François Mezzina
Payment Specialist at TotalEnergies Chairman of the nexo Standards General Assembly Board Director and Representative of the Acceptors category at nexo Standards President of the Board of the International Forecourt Standards Forum (IFSF) Seat on the Board of Advisors of EMVCo as ‘Industry Groups’ Associate Standards and payment acceptance standardization are daily priorities for François […]
Simon Hurry
Simon Hurry is a Vice President at Visa Inc., responsible for U.S. contactless and contact chip card programs and leading Visa’s contactless rollout in the USA. Simon has over 22 years of experience in the payments industry with a specialized focus on smart card and contactless payments. Prior to joining Visa, Simon architected smart card […]
Frances Zelazny
Frances Zelazny is Co-Founder & CEO of Anonybit, a decentralized biometrics infrastructure (not blockchain!) that is breaking new ground in the area of user privacy and digital security. Since her early days in identity management, Frances has been an outspoken advocate for consumer privacy and the responsible use of biometric data. She is a past […]
Christopher Miller
Christopher helps Emerging Payments clients cut through the hype and the headlines surrounding new and emerging payments technologies. With over a decade of experience distilling trends into priorities, Christopher’s research offers a key to prioritizing investments into “what’s next” for payments, helping financial institutions remain relevant as consumer preferences and technological capabilities continue to shift. […]
David Kelts
David’s goal of bringing high-trust identity into the control of every citizen started in 2013 with two US Government grants that proved that privacy and trust can be created online – and ignited the “selfie” identity verification craze. It expands today into the deployment of Mobile Identity (mDL & mID). David is a Certified Information […]
Minh Nguyen
Minh Nguyen is Chief Product Officer at Onfido, an Entrust company, dedicated to making digital identity simple. In this role, Minh oversees both product strategy and design, and product and program management. He leads the strategic evolution of Onfido’s Real Identity Platform—an end-to-end identity verification platform—focusing on ML-powered identity-proofing tech and digital identity solutions. Minh […]
Blair Cohen
Blair Cohen is the Founder and President of AuthenticID, a disruptive and transformational AI-driven identity verification and fraud prevention company. Its technology quickly and securely verifies identities with 99% + accuracy in seconds. The outcome for companies is a reduction in fraud costs, elevated security, and a friction-free customer experience. As a dynamic technology entrepreneur […]
Steve Cole
Steve Cole is the Director of Technology Engagement with the Merchant Advisory Group, whose mission is to drive positive change and innovation in the payments industry that serves the merchants interest through collaboration, education, and advocacy. Steve is responsible for coordinating and implementing strategies of collective interest to the merchant community with respect to payments […]
Lilly Shoup
Lilly Shoup is Managing Director of Rebel Payments, Mobility, and Insights based in Los Angeles, CA. With a background in transportation policy and planning that spans public, private, and nonprofit sectors, Lilly works to structure partnerships to achieve community policy goals. She currently supports the California Integrated Travel Project or Cal-ITP improving trip planning and […]