As AI agents begin booking travel, negotiating prices, and making purchases autonomously, payments and identity ecosystems face a new trust challenge: Know Your Agent (KYA). This session explores the concept of KYA, to envision a trust and governance model for agent-driven transactions. Attendees will gain a forward-looking roadmap to prepare infrastructure, risk frameworks, and regulations for a future where agents act as customers.
Key takeaways:
- Why KYA matters: Agents will change fraud, liability, and customer relationships.
- Ecosystem lessons: How payments governance, interoperability standards, and identity frameworks can guide AI trust models.
- Strategic roadmap: Practical steps financial institutions and fintechs can take to prepare for agent-driven future.
