Public transit benefits programs are essential for equitable mobility, yet today’s manual eligibility processes are costly, fragmented, and prone to misuse. This session explores how digital identity transforms verification—streamlining access, protecting privacy, and linking benefits seamlessly with payments. As we work toward a “Frictionless Future” for mobility, we will showcase real-world transit pilots that illustrate how converging identity, payments, and trust frameworks deliver secure, user-centric travel experiences for the riders who need them most.
