This member-only session convenes the Merchant and Issuer Special Interest Group in a neutral, collaborative forum designed for open dialogue and candid conversation. While the discussion centers on merchant and issuer priorities, all members are invited to join and engage in the broader ecosystem dynamics shaping payments today.

Rather than a presentation-led discussion, this SIG is driven by participants — creating space to surface shared challenges, emerging pain points, and timely industry issues. Attendees are encouraged to bring forward hot topics, recent experiences, and questions impacting their organizations. This session is designed to crowdsource priorities, increase cross-stakeholder understanding, and foster meaningful exchange across the payments ecosystem.

Led by Itai Sela, B2 Payment Solutions and Keri Crane, Jack Henry ™